Careers

Digital Marketing Executive (Victoria Island)

The Garmspot Group is one of the fastest evolving fashion houses emerging from Africa, with specialised teams that deal with garment production, online & offline retail.

We are based in Victoria Island, Lagos and are currently looking for a Digital Marketing Executive to join our team and take our online presence to the next stage.

The Digital Marketing role at Garmspot is full time on-site role that involves developing strategies and tactics to boost the company’s reputation and drive qualified traffic, deploying successful marketing campaigns from ideation to execution as well as experimenting with various organic and paid acquisition channels.

The ideal candidate will oversee the online marketing strategy for the organization by planning and executing digital marketing campaigns. This candidate will launch advertisements and create content to increase brand awareness. This candidate will have proven digital marketing experience and be able to monitor the company’s social media presence.

Responsibilities

  • Execute a marketing strategy to cater for both organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
  • Produce valuable and engaging content for our website and blog that attracts and converts our target groups
  • Prepare and monitor the PPC budget on a monthly basis
  • Oversee and approve marketing material, from website banners to hard copy brochures and case studies
  • Measure and report on the performance of marketing campaigns, gain insight and assess against goals
  • Analyze consumer behavior and adjust email and advertising campaigns accordingly

Requirements

  • Min. 2 years work experience.
  • Demonstrable experience in marketing together with the potential and attitude required to learn
  • Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate
  • Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
  • Experience in setting up and optimizing Google Adwords & Tag Manager campaigns
  • Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets
  • A sense of aesthetics and a love for great copy and witty communication
  • Up-to-date with the latest trends and best practices in online marketing and measurement
  • Passion for the fashion industry
  • Experience in consumer goods eCommerce
  • BSc/MSc degree

Nice to haves

  • Experience using a task manager e.g Monday.com, Asana or similar
  • Experience in Fashion industry

Our culture is fast-paced, agile and ambitious, & is of the utmost importance, so finding someone who can also integrate well with the team and company, sharing our values of having fun whilst working hard and continually improving the business. If you thrive in this kind of environment, this is the perfect company for you!

Note! – only shortlisted candidates will be contacted

To apply, please click “Apply Now” and fill the application form.

Social Media Manager (Victoria Island)

The Garmspot Group is one of the fastest evolving fashion houses emerging from Africa, with specialised teams that deal with garment production, online & offline retail.

We are based in Victoria Island, Lagos and are currently looking for a Social Media Strategist to join our team.

The social media strategist role at Garmspot is full time on-site role that involves developing and implement a comprehensive social media strategy to increase our web traffic and our brand awareness.

The ideal candidate should have excellent multitasking skills to handle all of our social media accounts in a cohesive way. If you have a creative way of thinking and of presenting our brand through multiple social media channels, we would like to make you part of our team.

 

Responsibilities

  • Design social media strategies to achieve marketing targets
  • Manage, create and publish original, high quality content
  • Administer all company social media accounts ensuring up-to-date content
  • Liaise with writers and designers to ensure content is informative and appealing
  • Collaborate with Marketing and Product development teams to create social ‘buzz’ regarding new product launches
  • Facilitate client-company communication (respond to queries, get reviews and organize chats and Q&A sessions)
  • Prepare weekly and monthly reports on web traffic and ROI
  • Monitor SEO and user engagement and suggest content optimization
  • Communicate with industry professionals via social media to create a strong network
  • Train internal teams to integrate and maintain a cohesive social media strategy
  • Stay up-to-date with new digital technologies and social media best practices

Requirements

  • 2yrs min. proven work experience as a Social media strategist or Social media manager
  • Hands on experience using social media for brand awareness
  • Understanding of SEO and web traffic metrics
  • An ability to identify target audience preferences and build content to meet them
  • Familiarity with web design and publishing
  • Excellent multitasking skills
  • Strong written and verbal communication skills
  • Passion for the fashion industry
  • BSc degree in Marketing or relevant field

Nice to haves

  • Experience using a task manager e.g Monday.com, Asana or similar
  • Adobe Photoshop Experience

Our culture is fast-paced, agile and ambitious, & is of the utmost importance, so finding someone who can also integrate well with the team and company, sharing our values of having fun whilst working hard and continually improving the business. If you thrive in this kind of environment, this is the perfect company for you!

Note! – only shortlisted candidates will be contacted

To apply, please click “Apply Now” and fill the application form.

Retail Associate - (Ikoyi, Surulere, VI, Abuja)

Garmspot is a fast growing fashion platform with its origins in ecommerce. Garmspot has now expanded to include a physical retail network that is currently expanding. The platform is substantially enabled by specialised teams that deal with garment design, production and retail.

Our current stores are at Alexander Road, Ikoyi and Landmark Beach, Victoria Island and you can reach us online at https://www.garmspot.com/

We are based in Lagos, Nigeria and are currently looking for a Retail Associate to join our team.

Job Objective:

The retail associate shall hold primary responsibility for ensuring the prompt receipt and processing of orders made by customers for items in the store. The retail associate shall be required to operate customer service functions as required by Garmspot.com and its physical stores. While this role usually requires 36 hour work-weeks, this associate shall only be required to put in 30 hours as the role requires weekend work.  You shall be interfacing with customers whose satisfaction must be ensured at all times.

Your Responsibilities shall be but not limited to:

  1. Customer Service

* Ensure efficient fulfilment of customers’ orders and requests.

* Collate useful qualitative feedback from customers and share with immediate supervisor to assist in product/service development and improvement.

* Respond to customers’ queries in a timely, effective and professional manner.

* Keep up to date with industry trends, conduct competitor research and anticipate changes in customer demand patterns

  1. Store Administration

* Notifying the line manager in advance of depleting inventory levels on items stocked at the store.  

  1. Events & Marketing

* The retail associate may be required to attend events powered by Garmspot and coordinate Garmspot hosted events. These events must be concluded with management via a report to your line manager. 

* Garmspot’s retail representative is to ensure an event review is conducted by the appropriate staff in the event that the associate is not in attendance at the event. 

* Establish timely and periodic updates on available stock at your store of operation.

* Ensure that product updates are done within the set timeframes in inventory.

 

Requirements

* Proven Experience in a fast paced sales environment 

* Significant experience in servicing customer queries.

* High standard of written and spoken English

* Proven work experience in e-commerce, fashion or a similar industry. 

* Strong interpersonal skills and an ability to effectively assist customers and clients while ensuring they are satisfied.

* Ability to build internal and external relationships and partnerships.

* Emotional intelligence.

* Competent in coordinating multiple tasks simultaneously, working under pressure and delivering on tight deadlines.

* Strategic Planning Skills.

At Garmspot, our culture and values are of the utmost importance, and so finding someone who can also integrate well with the team and company is principal.  You’re sure to have fun whilst working with us, but you will be required to work smart and continually strive to improve the business. If you want to work in a high performing team at a company with a great culture, this could be the role for you.

Note! – only shortlisted candidates will be contacted

To apply, please click “Apply Now” and fill the application form.

Garmprint Manager (Apapa)

Garmprint is an ultra-modern, fresh and vibrant operation involved in the production of garments, other textile items, printing on fabrics and other gift items for its clients. We are here to make things easy for our customers and so we are building a diverse team of experts, printers and production staff that will give our customers the ultimate experience for the services we offer.

Job Objectives

The Manager Garmprint shall be responsible for the supervision of Garmprint operations including its printing and production sub-departments and smooth operations thereof.  You are required to ensure records of business transactions are kept in good order to bolster proper accountability and measurement of performance. The Manager shall be organising, controlling and monitoring the flow of printed and produced items in GarmPrint. He checks schedules, confirms product specifications, arranges adjustments, oversees the work of staff in the department, monitors the quality of the products and ensures deadlines are met. This manager shall be reporting to Management and The Garm Group’s Directors.

Roles and Responsibilities

  • Coordinating, scheduling, facilitating and monitoring printing and production services.
  • Developing database and maintaining job log for assigned projects.
  • Providing direction and support during scheduled interruptions to accommodate emergency requests; 
  • Ensuring adequate staffing levels within the profit-center by identifying requirements and initiating requests with HR/Admin as required. 
  • Approaching a new project by meeting with Retail/Customer Service Associates and clients in order to understand the client’s vision, needs and requirements
  • Researching material and labor costs, as well as project time frames in order to create a bid for the clients
  • Evaluating quotes, and using cost-benefit analysis to determine the best source for the job.
  • Working with the graphics designers in order to ensure the integrity of the client’s design and manage project quality by reviewing design specifications and troubleshooting any issues, such as font size and image alignment.
  • Communicating with clients regarding production stages and project status.
  • Inspecting and verifying that completed projects meet quality standards.
  • Monitoring all printing systems to ensure appropriate and safe procedures are followed as required by operation manuals.
  • Maintaining inventory of materials, ink, toner, and other consumables.
  • Facilitating order supplies and verifying accuracy of billing. 
  • Effectively coordinate priorities of various production functions simultaneously.
  • Follow strict production timelines.
  • Recommending efficient, time-saving project production flows.
  • Meeting and communicating with clients to understand their orders
  • Working with the Company Accountant to ensure prices reflected in invoices are accurate
  • Identifying and selecting appropriate options for  special printing processes.
  • Recommending the best printers for the specific project.
  • Writing effective creative briefs and print specs that reflect client goals, printing requirements, scheduling, and budget constraints.
  • Selecting and negotiating with vendors to agree on best price, quality, and due date.
  • Sending and following  up requests for estimates to printers.
  • Communicating the designer’s requirements to vendors.
  • Creating and managing print production schedules
  • Examining finished samples and approving quality before delivery to client.
  • Reviewing, negotiating, and approving final invoices for payment. 
  • Performs other related duties commensurate with the requirements for printing and production as may be assigned.

Requirements

  • Any combination of education, training, and experience which demonstrates ability to perform the duties and responsibilities as listed above.
  • Must have a minimum of 5 years experience as a print manager and/or supervisor.
  • Progressive experience working as a lead in business printing and production needs.
  • Professional qualification in Project Management will be an added advantage.
  • Must have problem solving skills
  • Knowledge of duplicator offset press and Macintosh platform.
  • Knowledge of Printing software: CorelDraw and PhotoShop.
  • Extensive customer service experience  
  • Ability to proficiently use Publisher, In-Design, Adobe Illustrator and other desktop publishing programs is an added advantage.
  • Exhibit good knowledge of Quality Management System
  • Strategic planning and thinking abilities. 
  • Articulate with adequate communication skills, interpersonal skills, strong team-building abilities, and negotiation skills.
  • Good problem-solving skills and the ability to apply initiative in executing tasks.

Qualified candidates should apply using the link below

Garmprint - Customer Relations Associate (Apapa)

Garmprint is an ultra-modern, fresh and vibrant operation involved in the production of garments, other textile items, printing on fabrics and other gift items for its clients. We are here to make things easy for our customers and so we are building a diverse team of experts, printers and production staff that will give our customers the ultimate experience for the services we offer.

Job Objective:

The team now requires an experienced Customer Relationship Officer to be responsible for engaging with key clients by building and preserving trusting relationships. As Customer Relations Associate, you will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

To succeed as a Customer Relationship Officer, you will possess excellent communication skills and maintain the core values of the organisation. You will conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on areas of complaint. Working as a Customer Relationship Officer you will work closely with Sales and Accounts Managers to ensure that all staff preserves relationships with clients.

Customer Relationship Officer Responsibilities

  • Building and maintaining profitable relationships with key customers.
  • Overseeing the relationship with customers handled by your team.
  • Resolving customer complaints quickly and efficiently.
  • Keeping customers updated on the latest products in order to increase sales.
  • Meeting with managers in the organization to plan strategically.
  • Expanding the customer base by upselling and cross-selling.
  • Understanding key customer individual needs and addressing these.
  • Conducting business reviews using CRM programs.
  • Knowing your competition and strategizing accordingly.

Customer Relationship Manager Requirements:

  • A bachelor’s degree in business, administration or a related field.
  • A minimum of 3 years’ cognate experience.
  • A professional qualification would be an added advantage.
  • Excellent interpersonal and communication skills.
  • Proficient in all Microsoft applications.
  • Superior product knowledge.
  • A team player with leadership skills.
  • Maintain a positive attitude focused on customer satisfaction.
  • Proficient in MS Office, with working knowledge of CRM platforms (e.g. Salesforce)
  • Proven track record of meeting and exceeding targets
  • Background in customer service; industry knowledge is a plus.
  • Experience tracking relevant KPIs (e.g. customer satisfaction)

Qualified candidates should apply using the link below

Facility Manager

The Garmspot Group is a fashion enterprise involved in the design, production, marketing and sale of textile and fashion items on bulk and retail bases as required by the group’s customers and clients. Profit-Centres within the Garm Group include Garmspot, Garmprint and MerchHub.

Job Objective:

We are looking for a competent Office Assistant to help with the organization and running of the daily administrative operations of the company.

Office Assistant Responsibilities:

  • Handling incoming calls and other communications.
  • Managing the filing system and recording information as needed. 
  • Facilitating the smooth running of all garm group facilities and that all licenses, levies and other administrative requirements are met. 
  • Greeting clients and visitors as needed.
  • Updating paperwork, maintaining documents, and word processing.
  • Helping organize and maintain office common areas.
  • Identifying requirements for maintenance and domestic staff; and putting requests forward as required to fill the positions. 
  • Maintain trusting relationships with suppliers and colleagues.
  • Performing general office clerk duties and errands.
  • Organizing staff travel by booking accommodation and reservation needs as required.
  • Coordinating events as necessary.
  • Schedule and plan meetings and appointments
  • Maintaining required supply inventory.
  • Maintaining office equipment as needed.
  • Resolve office-related malfunctions and respond to requests or issues
  • Aiding with client reception (perform receptionist duties) as needed.
  • Coordinate with other departments to ensure compliance with established policies
  • Creating, maintaining, and entering information into databases.

Office Assistant Requirements:

  • High school diploma or associate’s degree.
  • 2 – 4 years experience as an office assistant or in a related field.
  • Experience as a virtual assistant is an added advantage.
  • Ability to write clearly and help with word processing when necessary.
  • Warm personality with strong communication skills.
  • Ability to work well under limited supervision.
  • Great communication skills.

Qualified candidates should apply using the link below

Dispatch Riders

The Garmspot Group is a fashion enterprise involved in the design, production, marketing and sale of textile and fashion items on bulk and retail bases as required by the group’s customers and clients. Profit-Centres within the Garm Group include Garmspot, Garmprint and MerchHub.

Job description

The dispatch rider will be responsible for outdoor and indoor delivery, sending & collecting official documents, materials, packages and bulky items etc as needed.

Dispatch Rider Duties and Responsibilities

  • Responsible for contacting customers to verify delivery addresses.
  • Responsible for picking up items and delivering them safely to customers on time.
  • Responsible for collecting monies and evidence of payment for bought items upon delivery to the customer.

Dispatch Rider Requirements / Skills / Qualifications

  • A minimum of Secondary School Leaving Certificate
  • Proven experience as a dispatch rider or relevant position.
  • Familiarity with relevant routes.
  • Must enjoy motorcycling and be a skilled rider.
  • Ability to communicate, read and write.
  • Organizational and multitasking abilities
  • Ability to work under pressure
  • Have good numeracy skills for delivery and expenses records.
  • Polite and able to get along with people.

Qualified candidates should apply using the link below

Internships

The Garmspot Group is one of the fastest evolving fashion houses emerging from Africa, with specialised teams that deal with garment production, online & offline retail.

We are based in Lagos Nigeria and are currently looking for Creative Interns to join our team.

Are you In School, a corper or looking to begin a career in the fashion industry? Do you have an interest in any of the following areas?

  • Fashion Journalism
  • Male/Female Streetwear Fashion Designing
  • Styling & Creative Direction
  • Graphic Design
  • Web Design (WordPress Preferably)
  • Photography
  • PR & Digital Marketing 

We want you!

Garmspot is in search of 6 Young, Creative Interns To Join Our Team for a 3 – 6 months (paid) Internship, with the opportunity to convert to a full time role.

At Garmspot, our culture is of the utmost importance, and so finding someone who can also integrate well with the team and company, sharing our values of having fun whilst working hard and continually improving the business. If you want to work in a high performing team at a company with a great culture, this could be the role for you.

Please note – only shortlisted candidates will be contacted

Like the sound of this?

To apply, please click “Apply Now” and fill I the application form, in the position section of the form input “INTERN – role you are apply for