We’ve Got You Covered…
What Are The Payment Methods Available?
At the moment, we accept all Credit/Debit cards, Bank Transfer and for LAGOS only Pay On Delivery via POS or cash (Under ₦30,000).
How Can I Change My Shipping Address?
The last used shipping address will be automatically saved to your Garmspot account, by default. On checkout, the default shipping address will be displayed and you have the option to enter a new shipping address.
How Do You Ship My Orders ?
All orders outside Lagos (Nationwide & International) are fulfilled by DHL while Lagos orders are fulfilled by Bowen Logistics
How Can I Track My Orders?
When you place your order an order confirmation email would be sent to you (check your junk/spam if you do not see it in your inbox). The status of your order can be found under My Account > Orders. We would also call you before dispatching your order.
How Can I Activate My Account?
The instructions to activate your account will be sent to your email once you have submitted the registration form. If you did not receive this email, you can try checking your junk / spam folder or contact us at firstname.lastname@example.org
How Long Will It Take For My Order To Arrive After I Make Payments?
Customers within Lagos should expect to receive their orders within one (1) to five (5) working days upon payment verification depending on the delivery option selected.
Customers outside Lagos should expect to receive their orders within two (2) to five (5) working days (Nationwide) & Up to 7 working days for International orders.
If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.
Why Must I Make Payment Immediately At Checkout?
Products ordering is on ‘first-come-first-served’ basis. To ensure that you get your desired products, it is recommended that you make your payment within 60 minutes of checking out.
Do You Have A Physical Store?
No, Garmspot is strictly an online store but we have pick up locations.