We’ve Got You Covered…
How can I order an item?
You can place an order online on our website or in person at one of our stores. We don’t currently accept orders any other way. i.e No DM orders & No Whatsapp Orders
How Long Will It Take For My Order To Arrive After I Make Payments?
Customers within Lagos should expect to receive their orders within one (1) to five (5) working days upon payment verification depending on the delivery option selected.
Customers outside Lagos should expect to receive their orders within two (2) to five (5) working days (Nationwide) & Up to 7 working days for International orders.
If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.
How Soon Can I Pick-up my order
If you select in-store pickup as your preferred delivery option, please note it takes 3 – 5 working days (Mon – Fri) to prepare and pack your order. You will be notified via email and a phone call when your order is ready for pickup
What Are The Payment Methods Available?
At the moment, we accept all Credit/Debit cards and Bank Transfer USSD transfers via Paystack or Flutterwave ONLY.
A product I want says its available on Backorder, what does that mean?
This means the product is currently out of stock but you can order it and as soon as its back in stock we’ll dispatch your item to you.
A product I want has an asterisk next to it, what does that mean?
Products marked with an asterisk e.g *Garmspot Casual Pants do not ship immediately as we would need to produce the item or collect the item from the brand, we will call you to inform you when your product will be dispatched or ready for pickup.
How Do You Ship My Orders ?
All orders outside Lagos (Nationwide & International) are fulfilled by DHL while Lagos orders are fulfilled by Bowen Logistics
How Can I Track My Orders?
When you place your order an order confirmation email would be sent to you (check your junk/spam if you do not see it in your inbox). The status of your order can be found under My Account > Orders. We would also call you before dispatching your order.
Why Must I Make Payment Immediately At Checkout?
Products ordering is on ‘first-come-first-served’ basis. To ensure that you get your desired products, it is recommended that you make your payment within 60 minutes of checking out.